Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Fulfillment and dispatch are managed by Tradelle Fulfillment.

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International Shipping & Delivery

• We ship worldwide to most countries.

• Standard delivery times: 6–14 business days, depending on destination.

• During peak seasons or due to customs delays, delivery may take longer.

• Orders may ship in separate packages depending on warehouse stock availability.

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Shipping Costs

• Shipping charges are calculated at checkout based on the order weight, destination, and method selected.

• Some promotions may include free international shipping.

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Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, and fees imposed by the destination country.

• These charges are not included in our prices or shipping fees and are the responsibility of the customer.

• Refusal to pay customs duties may result in your package being returned or destroyed; we cannot issue refunds in such cases.

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Tracking & Notifications

• Once your order ships, you’ll receive an email with tracking information.

• Tracking updates are provided directly from Tradelle’s partner carriers.

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Lost, Damaged, or Incorrect Items

• If your order is lost in transit (no tracking movement for 30+ days) or arrives damaged/incorrect, contact us within 7 days of delivery.

• We’ll work with Tradelle to arrange a replacement or refund.

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Returns & Exchanges

• All fulfillment orders are generally final sale.

• Returns are only accepted if the item arrives defective, damaged, or incorrect.

• Change-of-mind returns are not accepted unless otherwise stated.

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Incorrect Address / Failed Delivery

• Please double-check your shipping address before placing your order.

• If a package is returned due to an incorrect address or unclaimed delivery, reshipment costs may apply.